The problem.
The clinic was taking all bookings by phone. Patients calling during peak clinic hours were dropped or forgotten. Their Google Business Profile had not been updated in over a year. Website was a template with a broken contact form. They knew they were losing patients to competitors with better online presence.
What we built.
A conversion-focused website with WhatsApp booking as the primary CTA, a rebuilt Google Business Profile with weekly posts, and a booking system that routed WhatsApp messages, form submissions, and missed calls into a single inbox.
- Custom Next.js website (6 pages, bilingual EN/AR)
- WhatsApp Business API integration
- CRM inbox for consolidated lead routing
- Google Business Profile complete rebuild
- Weekly post calendar and review collection system
The result.
Within 30 days of launch, the clinic tracked 47 new patient bookings that came through the new website and WhatsApp system. Google Business Profile views increased 280 percent. The clinic added a second WhatsApp line to handle demand.
47
New patient bookings (Month 1)
280%
GBP views increase
< 5 min
Response time to patient enquiries
18 days
Time from contract to launch
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