LEGAL

Privacy Policy

Last updated: July 2026

1. Introduction

Konvert Studio ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (konvertstudio.com) or engage our services.

2. Information We Collect

When you contact us, submit our free plan form, or become a client, we collect:

  • Contact information: name, email address, WhatsApp number, business name, website URL.
  • Communication content: the messages, questions, or requirements you share with us.
  • Website usage data: pages visited, time spent, referring source. We use Google Analytics 4 for aggregate insights only.
  • Technical data: IP address, browser type, device information. Used for security and analytics.

We do not collect payment information directly. All payments are processed through Stripe or bank transfer, and Stripe handles their own data collection under their privacy policy.

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries and deliver the services you requested.
  • Send you the free custom plan you requested, along with follow-up communication about it.
  • Improve our services based on aggregate usage patterns.
  • Send occasional newsletters or updates only if you explicitly subscribe to our email list.
  • Comply with legal obligations under UAE and international data protection law.

We do NOT sell your data. We do NOT share it with third-party advertisers. We do NOT add you to marketing lists without your explicit consent.

4. Data Retention

We retain your contact information for as long as you remain a client or for 3 years after your last contact with us, whichever is longer. If you request deletion of your data, we will remove it within 30 days.

5. Your Rights

Under GDPR and UAE PDPL, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal retention requirements).
  • Object to certain uses of your data.
  • Withdraw consent for marketing communications at any time.

To exercise any of these rights, email us at [email protected] and we will respond within 30 days.

6. Cookies and Tracking

Our website uses cookies for:

  • Essential functions: to make the website work.
  • Analytics: Google Analytics 4 to understand aggregate usage patterns.
  • Third-party services: Calendly for booking, Resend for email delivery.

You can control cookies through our cookie consent banner or your browser settings. Analytics cookies are optional and require your explicit consent.

7. Reference Builds Disclaimer

The case studies and portfolio work displayed on this website (including but not limited to Dubai Dental Clinic, Austin Plumbing Company, Dubai Fashion Brand, and the reference builds at plumbing.konvertstudio.com, dental.konvertstudio.com, and hvac.konvertstudio.com) are reference examples created to demonstrate our design and development capabilities.

Business names, client identities, and specific performance metrics in these case studies are illustrative. They represent typical outcomes for the type of work described, not verified results from named clients. Real client case studies will be added to this website as we obtain client permission to publish them.

The reference builds hosted at our subdomains are real live websites we designed and built as showcase projects. They are not affiliated with actual operating businesses under those names. Anyone considering hiring Konvert Studio is welcome to inspect these live sites for design and technical quality.

We chose to include reference builds and illustrative case studies rather than an empty portfolio because we believe potential clients should be able to see the quality of work they would receive. We commit to updating this section with verified client case studies as our client base grows.

8. Third-Party Services

We use the following third-party services that may process your data:

  • Vercel (hosting)
  • Cloudflare (DNS and CDN)
  • Zoho (email)
  • Resend (transactional email)
  • Calendly (booking)
  • Google Analytics 4 (analytics)
  • Google Search Console (SEO monitoring)

Each of these services has its own privacy policy governing how they handle data.

9. Contact for Privacy Questions

Questions about this privacy policy or your data can be sent to [email protected]. We respond within 4 hours during business hours.

Konvert Studio
Dubai, UAE and Lahore, Pakistan
[email protected]